FAQ: I’ve got an issue with one of my products. What do I do?

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We get a lot of non techy people telling us they couldn’t ever get Smart Home technology put into their house in the event that something would go wrong. “But I wouldn’t know how to fix it?!” we often hear, but no need to worry as our customer service team is here for you. 

With Smartzone it doesn’t matter if you love or loathe technology. Our team are on hand to help you through any issues you may have with a product or the app.

You can call us on 0818 222 926 between 9 – 5:30pm Monday to Friday if you are having any troubles with our system. Our team will work hard to get an engineer to your home as soon as possible.

Should you have any technical problems with the app, we can usually solve these quickly so you don’t have to worry.

With Smartzone you know you will have peace of mind knowing that our highly skilled team are always there for you.

If you would like to speak with a Customer Service representative call us on 0818 222 926 or contact us via our website and we will get back to you.