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How To Protect Your Smartzone Account From Intruders

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Top Tips on Managing, Protecting & When To Share Your Account Password.

Smart home “hacks” are frightening. You may have seen the viral news stories. A family’s security camera was hijacked to play fake warnings about a nuclear attack. A stalker harassed his ex-partner by changing her lock codes and turning her lights on and off.

How do these attacks happen? Typically, the intruder doesn’t target the smart home technology company. He targets the homeowner’s account instead, taking advantage of a security lapse—a weak or compromised password, for example—to log in to their account or mobile app.

The good news is that you can protect your account from an intruder by taking some simple measures. Smartzone offers several smart safeguards for you to employ, and we are always on hand to offer help and expertise.

Here’s how to take action and keep your Smartzone account better protected.

UPDATE AND IMPROVE YOUR PASSWORD

A weak or re-used password is the digital equivalent of a door key tucked under the mat. It’s how most hacks and data breaches happen. Create a stronger password for your account by following these rules:

  • AVOID THE OBVIOUS: Dogs are for home security, not password security. Don’t use your pet’s name, or favorite team, or anything else that’s easy to guess. Pick a password or phrase that’s memorable—but only to you.
  • MAKE IT UNIQUE: Add capital letters, numbers and symbols to make your password harder to crack.
  • KEEP IT UNIQUE: Don’t use your Smartzone password anywhere else. Using the same password across multiple sites means that a single data breach—anywhere—will compromise all of your accounts. For safety, always keep a separate password for Smartzone powered Alarm.com.

Does your current password measure up? Log into Alarm.com, or go to the Login Information tab in your Smartzone/Alarm.com app, and change it now. We’ll wait!

NEVER SHARE YOUR LOGIN WITH OTHER USERS

Letting other people log into your Smartzone account with your credentials is a security risk. It makes it harder for you to track who’s logging in, and you could even lose control of your account settings.

When you give a new user access to your account, always give them their own login. It’s easy to do from your web dashboard (go to Users, then select Manage Logins). There’s no extra charge, and you can control exactly what each user can see and do within your account.

We provide a range of pre-set user permission levels, from “Read Only” to “Full Control”, to make this part easy—or you can customize each user’s permissions if you prefer.

DON’T GIVE ACCOUNT ACCESS WHEN A USER CODE WILL DO

If a person only needs physical access to your home, don’t give them an account login. Give them a User Code instead.

Let’s say you hire a dog-walker to visit your house on weekdays. A numerical User Code lets them unlock the door and disarm your alarm. You can restrict the code to work on weekdays only, and have it expire on a given date. You can even get an alert or video clip when they use it.

As any security expert will tell you: give people the access they need, and no more. In most cases, a User Code will take care of it.

SET UP REAL TIME ACTIVITY ALERTS FOR AWARENESS

Smartzone’s smartphone alerts can help you protect your account as well as your home.

To receive an alert when someone accesses your account, or tries to, set up a Successful Login or Unsuccessful Login notification. If you receive either alert unexpectedly, you’ll know to investigate and take action if necessary.

You’ll find these notifications in the System Event category of your notification options.

Please note: Unsuccessful Login alerts can be triggered when other Alarm.com users mistype a username that’s similar to your own. To reduce the likelihood of this happening, ensure that your username is distinctive and different. You’ll find it in the Login Information tab of your Smartzone/Alarm.com app.

LOST YOUR PHONE? SUSPECT A BREACH? DO THIS

If you think an intruder has access to your account, or you lose your phone with the Smartzone/Alarm.com app on it, here’s what to do.

  • Log into your Alarm.com Web Dashboard and go to Settings.
  • Go to the Devices tab, then select Lost Device.
  • Submit a “Disable Automatic Login” command to log every user out of your account and prevent any device from logging back in automatically.
  • Change your password immediately.

NEED HELP WITH YOUR ACCOUNT SECURITY?

If you’re in danger because someone has accessed your Smartzone powered Alarm.com account, contact Smartzone immediately on  021 4966248. We will help you restore control, and advise you on what to do.

If you don’t have Smartzone and need a smarter home security system, get in touch with Smartzone today and request a Free Virtual Home Assessment and Quotation. 

Smartzone Top Tips for Better Home Security & Life Safety.

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GIVE YOUR HOME A SECURITY & LIFE SAFETY ASSESSMENT

However, starting the wrong project can lead to a half-finished bathroom or worse. Quick and do-able is the order of the day. Our suggestion: give your home a virtual security, safety, and energy assessment.It’s an easy and will keep you active, improve your home in the long run, and give you peace of mind that your home and family are safer.

Not sure what a home security and safety overhaul looks like? Here’s a list of essential tasks.

CREATE AN EMERGENCY ACTION PLAN FOR YOUR FAMILY

If a fire broke out in your home, would everyone know what to do? Create a simple plan for emergencies to sure that they will. A good emergency plan includes:

  • Where to meet in an emergency, and how to get there.
  • Roles and responsibilities. For example, who dials for help?
  • How to navigate specific hazards, such as smoke.
  • Emergency contacts: who else will you alert?

Create, then practice different versions of your plan for a fire, a break-in and an extreme weather event. It is recommended that you practice twice a year.

If you’re a Smartzone customer, it’s easy to add a family member to your alerts as an emergency contact. And with professional monitoring, you won’t need to worry about dialing 999, Smartzone does that for you.

PRIORITISE GARDEN TASKS WITH SECURITY IN MIND

Take advantage of the spring weather to inspect your hedges, bushes and trees for security hazards. You’re looking for potential hiding spots that give intruders a place to lurk. Trim these areas until you have a direct line of sight to the street. Ideally, anyone in your front yard should be visible to you, your neighbors, and passers-by.

CONNECT WITH YOUR NEIGHBOURS ON SECURITY

Home security extends beyond your home. Teaming up with neighbors is one of the top home security measures you can take, and it’s easy to connect with neighbours digitally when you can’t meet in person.

Your neighbors can keep you informed about suspicious activity in the neighborhood and watch your home when you’re away by setting up a What’s App Group.

GIVE YOUR HOME SECURITY TECHNOLOGY A ONCE OVER


Is your current security system out of date and difficult to use? Spend some time researching smart home security; it’s the easiest way to protect your home. A good modern security system will include:

  • A mobile app to control everything, see what’s going on, and stay connected to home.
  • Professional monitoring for emergencies.
  • The ability to add security devices like outdoor cameras, doorbell cameras, and smart door locks.

Smartzone Smart Security Systems include all of the above and more, with expert support at every step.

Updating to a Smartzone Smart Security System with Monitoring also qualifies for additional home insurance discount, just ask your home insurance provider.

Take the time to talk to Smartzone and find a system that suits your family’s needs.

SHOW INTRUDERS HOW THEY ARE NOT WELCOME

Already have an Smartzone Smart Security System? Excellent work. But will an intruder know?

Burglars tend to take the path of least resistance and typically avoid homes with security systems. The more visible your system is, the more you’ll benefit. This means making sure that your security bell box is well placed and can be seen from the road.

Adding an outdoor security cameras help too and are a great deterrent, and provide another layer of security for your property.

Don’t have a branded bell box or signage for your security system? Contact Smartzone and we can help.

If you would like to get some advice why not book a Virtual Assessment with our Team, discuss what you need and get a professional quote free of charge. Call 021 4966248 now to book a slot.

GET YOUR LIGHTING SET UP AND IN SHAPE FOR THE SUMMER

You won’t always be at home—but you’ll always want potential intruders to think that you are. That’s why smart lights are an outdoor security essential. Ask Smartzone about motion-triggered and automated lights. They’re easy to add to your security system, and ensure that intruders won’t be able to hide in the dark.

For extra deterrence, ask us about Smartzone’s video analytics. This technology allows your security cameras to distinguish people from animals and vehicles, and trigger your outdoor lights accordingly. Find out more here.

EDUCATE YOUR KIDS ON SAFETY AT HOME

We teach our kids to stay safe in the outside world. You should also teach safety at home—especially to older kids who want to stay home alone when you’re out. Your kids should know:

  • Never to post on social media that they’re home alone
  • Never to answer the door to strangers
  • How to lock up and arm the security system
  • What to do if they smell smoke or discover an emergency

SET UP NEW ALERTS FOR HOME SAFETY


Smartzone’s smartphone alerts help you stay one step ahead of danger. To enhance your safety at home, set up the following:

  • Geo-Services reminders: When you don’t leave home as often, it’s easy to make home security mistakes like forgetting to lock the door when you do. Our Geo-Services reminders use your location to alert you if you leave home with your security system disarmed or your door unlocked, so that you can secure the house remotely.
  • Contact sensor alerts: If your kids are exploring the house more than usual, setting up alerts for doors and windows will let you know if they’re go places they aren’t supposed to, or leave entry points to your home unsecured.
  • Unexpected Activity: these alerts look out for your family by letting you know when something happens that doesn’t match your home’s everyday activity patterns.

INSPECT YOUR SECURITY & LIFE SAFETY DEVICES

Did you test your smoke detectors when the clocks changed this spring? If not, now is the time.

Giving your home security and safety devices a quick inspection every few months helps to ensure that they’ll always be ready when you need them. Test your smoke detectors and clean your security cameras, using your mobile app’s live feeds to make sure their angles are correct.

For additional peace of mind, set up a low battery alert for your Smartzone connect smoke detectors. Next time you need to change your batteries, you’ll know in advance.

GIVE YOUR SMARTZONE ACCOUNT A SECURITY AUDIT


When you use smart technology to keep your home secure, it’s extra-important to prevent unauthorized access to your account and mobile app.

When you’re done tuning up your physical security, take a few minutes to double-check your digital home security too. Set up two-factor authentication and make sure all users and login’s are up to date.

LIGHT UP – LOCK UP PROJECT THOR FROM AN GARDA SIOCHANA

 

NEED A SMARTER HOME SECURITY SYSTEM?

Protecting your home with Smartzone is easy. Our Smartzone Pro’s will help you figure out what you need, and they’ll support you all the way.

Click here to connect with a Smartzone Pro in your area. 

Smartzone Flowsafe Smart Water Valve Targets Water Leaks To Save Billions

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Water leaks are the #1 cause of property damage in the home.

Escape of water in the home is the number one cause of damage to property worldwide. You are 10 times more likely to have a leak in your home rather than a fire.

Water damage from burst pipes, drips and leaky appliances costs homeowners and insurers billions of Euro every year.

Like many home security problems, it happens quickly, unexpectedly and out of sight. From collapsed ceilings to mold-blackened walls, water damage is disruptive, destructive and often dangerous. Is there a solution?

Meet Flowsafe: The Smart Water Security System that protects your home.

Smartzone designed and developed the new Flowsafe Smart Water Valve in partnership with Alarm.com.

The Smartzone Flowsafe Smart Water Valve uses advanced connected sensor technology to detect leaks and shut them off automatically.

As part of our Whole-Home Water Management Solution Flowsafe can respond intelligently to drips and leaks in different areas of your home.

Flowsafe helps you use water more efficiently with monitoring and insights.

 

 

Whole Home Water Security. Smarter – Safer – Simpler 

Flowsafe by Smartzone uses patented sensor technology to deliver a market leading capability that can detect leaks down to 0.01 litre’s per hour. Nothing else comes close.

When a leak occurs suddenly your sole priority is to shut the water off. If you’re home and spot the leak, and can find the mains water supply in time you may avert disaster.

If you are not home, you’re home is flooded resulting in catastrophic damage and disruption.

Our Flowsafe Smart Water Valve changes everything. Installed at your home’s main water supply, its high-tech internal sensors quickly detect leaks (big and small) and alerts your Smartzone home security system.

The system immediately activates the Flowsafe’s on-board actuator, closing the valve and shutting off your water immediately to minimize damage.

By the time a Smartzone leak alert reaches your phone, the water has been turned off saving you thousands of euro in water damage losses.

Hidden Pipework – the dreaded slow leak

A typical Home’s pipework is often hidden in walls.

This makes leaks difficult to spot until its too late. The Smartzone Flowsafe’s integrated water management technology and analytics spots problems that you can’t.

The Smartzone Water range of accessories includes wireless leak sensors to another layer of security to your system. These leak sensors are placed behind domestic appliances, sinks, water cylinders, and in the bathroom and kitchen and can detect leaks locally.

Economic Water Loss – Bill Shock

Our Flowsafe Smart Water Valve also detects a range of other issues that cost you money.

Its smart meter will help you detect persistent leaks or running toilets that could cause water bills to skyrocket over time.

It can alert you to excessive water consumption at home or at a rental property.

It can even alert you to low water temperatures if your pipes are at risk of freezing in winter and instruct the heating system to come on to prevent pipes freezing.

 

When is a leak not a leak? Intelligent Responses, Easy Controls

Powered by the Smartzone Smart Home Security & Automation Technology, our Flowsafe Smart Water Valve responds intelligently when it matters.

Because Flowsafe is integrated with your Smartzone Smart Home System, it knows when you’re home or away and responds accordingly.

For example, if someone is taking a long shower and your system knows you’re home, you’ll get an alert but the water will stay on.

However, if you’re away and one of your toilets is constantly filling due to a faulty syphon, the water will shut off to help save up to 800 litres of wasted water per day.

It takes whole-home intelligence to know and respond correctly. Flowsafe also integrates with your security system so when you have armed away it can also turn off the mains water, turning it back on automatically when you return.

Why leave water on when you are out, just automate the settings and reduce the risk.

Using the Flowsafe Smart Water Valve couldn’t be simpler, you’ll find the controls right there in your Smartzone App—next to your security system, smart locks, smart thermostat, security camera feeds and everything else.

 

 

Smartzone Experience Centre is now open in Douglas Court Shopping Centre

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Smartzone Scenes: A Smarter Way to Get Things Done

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Smartzone Scenes: A Smarter Way to Get Things Done

To make the most of life’s important moments, we need to get the other stuff done.

It’s as true for small events as it is for the grandest, most carefully-planned family vacation.

Take the humble movie night, for example: an everyday occasion that nonetheless requires a flurry of multitasking in advance. Once the kids are tucked into bed, you’ll need to check that the front and back doors are locked. The shades need to be down. Your downstairs lights need to be off, the thermostat needs to go down a couple of degrees, and you should also turn the alarm on for the night now that everyone’s settled.

If only there was a magic button for this sort of thing.

Scenes make complicated tasks simple.

Your Alarm.com app comes with four Scene buttons. Each one is a multi-device command that coordinates different smart devices to accomplish a complex task.

To secure your house when you leave, just tap the  ‘Away’ Scene. Your smart security system will arm itself, your front door will lock, your garage will close and your thermostat will set back to save energy.

Ready for bed? Tap the ‘Sleep’ Scene. Your home will secure itself with “Arm Stay” status, and your thermostat will dial down or switch to the bedroom temperature sensor for a comfortable night.

Got your hands full? Just say the word.

Your Alarm.com app isn’t the only way to run a Scene. You can also use your voice.

Siri Shortcut Alarm.com Dinnertime
Our Alexa and Siri voice control options give you a new level of convenience and control when you’re multitasking inside or outside your home. Ready to start the day? Just ask Alexa to tell Alarm.com to wake up.

It’s easy to customize and create new Scenes.

Your house; your rules; your Scenes. Every home and family is different, which is why we made it easy to customize, alter and create your own Scenes.

You can add a porch light to your existing Home scene for a bright welcome, or add your downstairs lights to your Sleep scene to have them turn off automatically.

For other tasks and occasions, you can create new Scenes from scratch and have them appear in your app. You can include actions for your security system, smart locks, garage door, lights, smart thermostat and even your home’s water supply.

Want to get things done faster with Alarm.com Scenes? 

Our top-rated smart home app and its Scenes are part of the package when you choose smart home security powered by Alarm.com. Delivered by Smartzone, it’s the easy way to enjoy smart home technology and keep your family protected.