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How To Protect Your Smartzone Account From Intruders

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Top Tips on Managing, Protecting & When To Share Your Account Password.

Smart home “hacks” are frightening. You may have seen the viral news stories. A family’s security camera was hijacked to play fake warnings about a nuclear attack. A stalker harassed his ex-partner by changing her lock codes and turning her lights on and off.

How do these attacks happen? Typically, the intruder doesn’t target the smart home technology company. He targets the homeowner’s account instead, taking advantage of a security lapse—a weak or compromised password, for example—to log in to their account or mobile app.

The good news is that you can protect your account from an intruder by taking some simple measures. Smartzone offers several smart safeguards for you to employ, and we are always on hand to offer help and expertise.

Here’s how to take action and keep your Smartzone account better protected.

UPDATE AND IMPROVE YOUR PASSWORD

A weak or re-used password is the digital equivalent of a door key tucked under the mat. It’s how most hacks and data breaches happen. Create a stronger password for your account by following these rules:

  • AVOID THE OBVIOUS: Dogs are for home security, not password security. Don’t use your pet’s name, or favorite team, or anything else that’s easy to guess. Pick a password or phrase that’s memorable—but only to you.
  • MAKE IT UNIQUE: Add capital letters, numbers and symbols to make your password harder to crack.
  • KEEP IT UNIQUE: Don’t use your Smartzone password anywhere else. Using the same password across multiple sites means that a single data breach—anywhere—will compromise all of your accounts. For safety, always keep a separate password for Smartzone powered Alarm.com.

Does your current password measure up? Log into Alarm.com, or go to the Login Information tab in your Smartzone/Alarm.com app, and change it now. We’ll wait!

NEVER SHARE YOUR LOGIN WITH OTHER USERS

Letting other people log into your Smartzone account with your credentials is a security risk. It makes it harder for you to track who’s logging in, and you could even lose control of your account settings.

When you give a new user access to your account, always give them their own login. It’s easy to do from your web dashboard (go to Users, then select Manage Logins). There’s no extra charge, and you can control exactly what each user can see and do within your account.

We provide a range of pre-set user permission levels, from “Read Only” to “Full Control”, to make this part easy—or you can customize each user’s permissions if you prefer.

DON’T GIVE ACCOUNT ACCESS WHEN A USER CODE WILL DO

If a person only needs physical access to your home, don’t give them an account login. Give them a User Code instead.

Let’s say you hire a dog-walker to visit your house on weekdays. A numerical User Code lets them unlock the door and disarm your alarm. You can restrict the code to work on weekdays only, and have it expire on a given date. You can even get an alert or video clip when they use it.

As any security expert will tell you: give people the access they need, and no more. In most cases, a User Code will take care of it.

SET UP REAL TIME ACTIVITY ALERTS FOR AWARENESS

Smartzone’s smartphone alerts can help you protect your account as well as your home.

To receive an alert when someone accesses your account, or tries to, set up a Successful Login or Unsuccessful Login notification. If you receive either alert unexpectedly, you’ll know to investigate and take action if necessary.

You’ll find these notifications in the System Event category of your notification options.

Please note: Unsuccessful Login alerts can be triggered when other Alarm.com users mistype a username that’s similar to your own. To reduce the likelihood of this happening, ensure that your username is distinctive and different. You’ll find it in the Login Information tab of your Smartzone/Alarm.com app.

LOST YOUR PHONE? SUSPECT A BREACH? DO THIS

If you think an intruder has access to your account, or you lose your phone with the Smartzone/Alarm.com app on it, here’s what to do.

  • Log into your Alarm.com Web Dashboard and go to Settings.
  • Go to the Devices tab, then select Lost Device.
  • Submit a “Disable Automatic Login” command to log every user out of your account and prevent any device from logging back in automatically.
  • Change your password immediately.

NEED HELP WITH YOUR ACCOUNT SECURITY?

If you’re in danger because someone has accessed your Smartzone powered Alarm.com account, contact Smartzone immediately on  021 4966248. We will help you restore control, and advise you on what to do.

If you don’t have Smartzone and need a smarter home security system, get in touch with Smartzone today and request a Free Virtual Home Assessment and Quotation. 

Smartzone Top Tips for Better Home Security & Life Safety.

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GIVE YOUR HOME A SECURITY & LIFE SAFETY ASSESSMENT

However, starting the wrong project can lead to a half-finished bathroom or worse. Quick and do-able is the order of the day. Our suggestion: give your home a virtual security, safety, and energy assessment.It’s an easy and will keep you active, improve your home in the long run, and give you peace of mind that your home and family are safer.

Not sure what a home security and safety overhaul looks like? Here’s a list of essential tasks.

CREATE AN EMERGENCY ACTION PLAN FOR YOUR FAMILY

If a fire broke out in your home, would everyone know what to do? Create a simple plan for emergencies to sure that they will. A good emergency plan includes:

  • Where to meet in an emergency, and how to get there.
  • Roles and responsibilities. For example, who dials for help?
  • How to navigate specific hazards, such as smoke.
  • Emergency contacts: who else will you alert?

Create, then practice different versions of your plan for a fire, a break-in and an extreme weather event. It is recommended that you practice twice a year.

If you’re a Smartzone customer, it’s easy to add a family member to your alerts as an emergency contact. And with professional monitoring, you won’t need to worry about dialing 999, Smartzone does that for you.

PRIORITISE GARDEN TASKS WITH SECURITY IN MIND

Take advantage of the spring weather to inspect your hedges, bushes and trees for security hazards. You’re looking for potential hiding spots that give intruders a place to lurk. Trim these areas until you have a direct line of sight to the street. Ideally, anyone in your front yard should be visible to you, your neighbors, and passers-by.

CONNECT WITH YOUR NEIGHBOURS ON SECURITY

Home security extends beyond your home. Teaming up with neighbors is one of the top home security measures you can take, and it’s easy to connect with neighbours digitally when you can’t meet in person.

Your neighbors can keep you informed about suspicious activity in the neighborhood and watch your home when you’re away by setting up a What’s App Group.

GIVE YOUR HOME SECURITY TECHNOLOGY A ONCE OVER


Is your current security system out of date and difficult to use? Spend some time researching smart home security; it’s the easiest way to protect your home. A good modern security system will include:

  • A mobile app to control everything, see what’s going on, and stay connected to home.
  • Professional monitoring for emergencies.
  • The ability to add security devices like outdoor cameras, doorbell cameras, and smart door locks.

Smartzone Smart Security Systems include all of the above and more, with expert support at every step.

Updating to a Smartzone Smart Security System with Monitoring also qualifies for additional home insurance discount, just ask your home insurance provider.

Take the time to talk to Smartzone and find a system that suits your family’s needs.

SHOW INTRUDERS HOW THEY ARE NOT WELCOME

Already have an Smartzone Smart Security System? Excellent work. But will an intruder know?

Burglars tend to take the path of least resistance and typically avoid homes with security systems. The more visible your system is, the more you’ll benefit. This means making sure that your security bell box is well placed and can be seen from the road.

Adding an outdoor security cameras help too and are a great deterrent, and provide another layer of security for your property.

Don’t have a branded bell box or signage for your security system? Contact Smartzone and we can help.

If you would like to get some advice why not book a Virtual Assessment with our Team, discuss what you need and get a professional quote free of charge. Call 021 4966248 now to book a slot.

GET YOUR LIGHTING SET UP AND IN SHAPE FOR THE SUMMER

You won’t always be at home—but you’ll always want potential intruders to think that you are. That’s why smart lights are an outdoor security essential. Ask Smartzone about motion-triggered and automated lights. They’re easy to add to your security system, and ensure that intruders won’t be able to hide in the dark.

For extra deterrence, ask us about Smartzone’s video analytics. This technology allows your security cameras to distinguish people from animals and vehicles, and trigger your outdoor lights accordingly. Find out more here.

EDUCATE YOUR KIDS ON SAFETY AT HOME

We teach our kids to stay safe in the outside world. You should also teach safety at home—especially to older kids who want to stay home alone when you’re out. Your kids should know:

  • Never to post on social media that they’re home alone
  • Never to answer the door to strangers
  • How to lock up and arm the security system
  • What to do if they smell smoke or discover an emergency

SET UP NEW ALERTS FOR HOME SAFETY


Smartzone’s smartphone alerts help you stay one step ahead of danger. To enhance your safety at home, set up the following:

  • Geo-Services reminders: When you don’t leave home as often, it’s easy to make home security mistakes like forgetting to lock the door when you do. Our Geo-Services reminders use your location to alert you if you leave home with your security system disarmed or your door unlocked, so that you can secure the house remotely.
  • Contact sensor alerts: If your kids are exploring the house more than usual, setting up alerts for doors and windows will let you know if they’re go places they aren’t supposed to, or leave entry points to your home unsecured.
  • Unexpected Activity: these alerts look out for your family by letting you know when something happens that doesn’t match your home’s everyday activity patterns.

INSPECT YOUR SECURITY & LIFE SAFETY DEVICES

Did you test your smoke detectors when the clocks changed this spring? If not, now is the time.

Giving your home security and safety devices a quick inspection every few months helps to ensure that they’ll always be ready when you need them. Test your smoke detectors and clean your security cameras, using your mobile app’s live feeds to make sure their angles are correct.

For additional peace of mind, set up a low battery alert for your Smartzone connect smoke detectors. Next time you need to change your batteries, you’ll know in advance.

GIVE YOUR SMARTZONE ACCOUNT A SECURITY AUDIT


When you use smart technology to keep your home secure, it’s extra-important to prevent unauthorized access to your account and mobile app.

When you’re done tuning up your physical security, take a few minutes to double-check your digital home security too. Set up two-factor authentication and make sure all users and login’s are up to date.

LIGHT UP – LOCK UP PROJECT THOR FROM AN GARDA SIOCHANA

 

NEED A SMARTER HOME SECURITY SYSTEM?

Protecting your home with Smartzone is easy. Our Smartzone Pro’s will help you figure out what you need, and they’ll support you all the way.

Click here to connect with a Smartzone Pro in your area. 

Choosing the Best Home Alarm System For Your Home

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To learn more about our Smart Home Solutions please visit our homepage

Best Alarm System Ireland

 

Choosing the best home alarm system can be confusing, but Smartzone are here to help you decide on an alarm that’s best for you. 

Before you choose which alarm company, and alarm system, you want to protect your home you should consider the following. Which company will provide the best service? Is a professional installation worth it? Who has the best products? 

To help you on your home security mission we’ve listed the essential factors you need to know before you decide on who to choose to protect your home.

 

Why Choose A Monitored Alarm

Smartzone’s Smart Home Security solutions offer the benefits of a traditional alarm, and a new smart alarm. 

Our wireless security system consists of a keypad, motion sensors and door/window sensors. When one of these devices is triggered you get an instant, automatic alert to your phone, or tablet, through the app to let you know that something is not right. 

Smartzone’s aim is to give you ultimate peace of mind. That’s why our system is also professionally monitored. Our partnership with a Cork based monitoring station ensures that Gardaí will be called to your home if you cannot verify why the alarm has been set off. 

Smartzone are professional installers and hold a PSA licence. Our customers have peace of mind knowing that they’re registered on the Garda PULSE system.

 

What level of protection does our Smart Alarm offer?

It’s a given that Smart Alarms offer greater protection over traditional alarms, but the same can also be said for many alternative wireless alarms. 

Our system is an award-winning alarm with a panel that is unable to be disabled by intruders. In using advanced technology, our alarm creators, Alarm.com, have implemented the following features for a safer security system. 

Crash and Smash protection: A common burglary tactic is to smash or destroy, the security panel to prevent it from sending an emergency notification to the monitoring station. Our alarm is designed using Crash and Smash protection, meaning it will continue to work even if the main panel has been damaged. An alert will still be sent to you and the monitoring station keeping you safe in the event of an emergency. 

Dedicated Cellular Connection: Due to a dedicated cellular connection, our system doesn’t need to piggyback on your broadband. This ensures that the connection to your system cannot be physically cut. The panel also contains a back up battery so will continue to work even during a power outage


How many sensors does my home need?

Contact and motion sensors are essential in keeping your home secure.Small and compact contact sensors fit onto any opening and closing, including doors, windows, and more. It is highly recommended to place a contact sensor on the front door as this is the entry point for the majority of intruders

While our Smart Home Security starter package includes 3 motion sensors and 2 door/window sensors we do understand that each home is different. That’s why we offer Free Home Assessments

Free Home Assessments are a no cost, no obligation assessment. Usually taking about an hour, this time will be used to discuss and advise on the best package for your home, explain how our system works and to issue you with a quote.



What else will this alarm protect me and my family from?

Smartzone Best Security System Ireland

 

Smart technology protects your home from more than intruders. Our add-on products proactively protect by detecting and responding to dangers such as fire and the presence of carbon monoxide. 

You can also save time and money by using Smart Home products that tackle issues like energy waste, lost keys and package deliveries. Our system will also alert you of any unexpected activity, such as the kids getting into areas they shouldn’t be. 

What makes our system superior is its ability to respond to more danger and challenges, even when disarmed. A Smartzone Smart Home Security system gives you more value and flexibility, leaving you in complete control.


Technical Support with Smart Home as a Service

The most important factor of a home alarm system is that it works when you need it. While there are many options to go it alone with installing your own security system, your support options when a device need professional attention are limited. 

With Smartzone, help is always available. Our team is made up of experts in technical issues who can quickly troubleshoot your system. Many device issues can be fixed remotely, and for other issues? They can be fixed with a technician call out. 

In addition to providing great customer support if issues arise, we also get digital updates, from Alarm.com, to make our technology even smarter. This allows us to regularly roll out features, such as a Smart Signal emergency button, or our motion sensitive and 2 way audio video doorbell. We strive to keep our technology cutting-edge while other security systems grow obsolete.

 

Add Smart Home Devices

Absolutely! Smart home technology is the home improvement trend that is here to stay. The right security system will set you up with everything you need for a smart home – it’s the easiest way to get started! We also provide advanced heating and water controlled smart products, HD video cameras and smart plugs that can all be controlled from the same app as the security system.

 

Interested in getting Smart Home technology installed in your home? Call the Smartzone customer service team on 0214966248 or fill out the form below for one of our team members to contact you!

Check out our website at www.smartzone.ie for more information on all our Smart Home Solutions.

     

    Introducing Wellcam™: The Smarter Video Solution for Independent Living

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    When you choose Smartzone, protection for your home is just the start. Our technology extends the meaning of security to protect more of the things that matter: your family, your safety, your time, your budget—even your deliveries.

    At CES this year, Smartzone is introducing Wellcam™: the first smart home video solution designed to empower safer independent living.

    Wellcam is a state-of-the-art smart security camera, two-way communications device, activity sensor and more. It’s installed in your loved one’s home, but it’s also integrated with your own home’s security system and smartphone app. Wellcam makes it easier to stay connected to your loved one, and extends many of your home’s smart security safeguards to their house.

    If you’re one many Irish families who care for a family member aged over 50, Wellcam can help you. It’s an emergency safeguard and an early warning system. It’s also a fun way to say hello.

    A family plan for smart home security

    Adding Wellcam to your loved one’s home extends your own home’s blanket of Smartzone’s protection and the peace of mind it brings.

    Wellcam makes it easy to:

    Check in with a two-way call:  Wellcam’s call-out button lets your loved one easily initiate a hands-free call to your Smartzone app without having to find or dial your number. When you want to contact them, a corresponding button in your app puts you straight through to Wellcam’s clear, high-quality speaker.

    Check in visually:  Wellcam’s 180-degree camera, with 1080p resolution and 6mp zoom, can cover a wide area like a kitchen or living room in high definition.

    If you don’t have time to talk, but need to quickly verify that everything is okay, Wellcam makes it easy to check in in real time. If you’re using Wellcam to monitor a specific area of the home, like the hallway or front door area, video alerts can show you important activity as it happens.

    Stay in the know: While traditional independent living solutions like Personal Emergency Response Systems (PERS) are designed for emergencies, Wellcam—like our broader Wellness solution—helps you intervene before a problem becomes an emergency.

    As well as giving you a clear view of things, Wellcam is also an activity sensor for Smartzone’s smart home platform, which learns activity patterns and alerts you when they change.

    By keeping you in the know with activity charts, daily highlights summaries and proactive alerts when things change, Smartzone can keep you one step ahead of emerging quality-of-life issues so that you can take action.

    Want to know more about Smartzone’s Wellness solutions?

    Our Wellness technology empowers smarter, safer independent living with a 24/7 safety net of proactive safeguards for your loved one, including new Wellness Insights enhancements that use predictive analytics to monitor quality of life, learn activity patterns and quickly detect changes in routines.

    For more information on how Smartzone can help you look after your loved ones call 021 4966 248 or pop into our store at Douglas Court Shopping centre to speak to one of our experts.