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What is a Smartzone User Code?

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Smartzone User Code’s: Safer, Smarter, Simpler.

How many people should have a key to your house? There’s you and your partner. And your kids need their keys after school perhaps?

Then there’s your neighbor. He walks your dog when you’re away. Should your babysitter have a key? Maybe. If your plumber had a key, you could have saved a half-day of vacation last week, but you can’t just hand keys out and you know better than to keep one under a rock. Did the baby-sitter ever return that key? Your son lost his key on the bus, a nuisance, and a big security risk.

Keys are a headache. Smartzone smart locks and user codes are the cure.

Smartzone user codes are simple four or six-digit codes that allow users to disarm your Smartzone smart security and open your open your Alarm.com-powered smart lock. They make access easy, keep your home more secure, and protect your peace of mind by keeping you in the know:

How do user codes make life easier?

THEY ARE A SMARTER WAY TO GIVE ACCESS

It’s simple to set up a unique code for each member of your family. Here’s a step-by-step guide to setting up Smartzone user codes.

For non-family members, user codes are easy to customise for limited access. For your cleaner, you can set up a code that works only on weekdays between 12.00 and 2.00pm. A one-day user code will let a contractor in today, but not tomorrow.

ACCESS ALERTS GIVE YOUR PEACE OF MIND 

Example of a Smartzone notification
Once everyone has their own code, Smartzone can let you know who’s coming and going. You can push notification or email when somebody arrives, or a daily video clip of your kids coming home from school.

IT’S SMARTER FOR SECURITY 

User codes and smart locks eliminate many of the security risks and costs that come with spare keys. Unlike a key, a user code can’t be dropped, mislaid or left in the door. If your kids forget their codes, there’s always the doorbell camera and they can call you so that you can let them in using your smart lock.

And, should you ever suspect a code has been shared, stolen or misused, you can open your Smartzone App and delete it, fully restoring your front door’s security with no expensive locksmiths or alarm engineer visits necessary.

HOW DO I GET STARTED WITH USER CODES?

User codes and smart locks are part of the professionally-delivered, smarter home security experience that you get with Smartzone. Our Smartzone Pro Team can install a wide range of best-in-breed smart locks, fully integrated with your Smartzone smart security system and controlled with your Smartzone app.

To get connected & protected with Smartzone enter your details here or call 021 4966248 now to book your FREE assessment.

How to Create Unique Smartzone User Codes

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SETTING UP SMARTZONE USER CODES IS EASY

Clue: it’s not a key hidden under a rock.The answer is a unique user code. It’s a four-digit access code for your Smartzone Smart Security System. It’s easy to create (and delete), you can restrict it to certain days and times, and you can have Smartzone alert you whenever your visitor uses it.

Here’s how to set one up.

1: GO TO ‘ADD USER’

Log into your Smartzone dashboard at Alarm.com on your desktop or laptop and click the Users link under the Security tab. Note: The ability to set up and manage users is now available in the Smartzone app also.


Then, click ‘Add User’.

Smartzone User Code 1a
3. ENTER THE USER’S NAME & SPECIFY THEIR ACCESS LEVEL 

In the ‘Add User’ screen, give your user a name, and specify their access level. You’ll want to click the ‘Panel Access’ icon to let them disarm your system. If you have smart locks, specify which lock(s) they can use. For the dog walker, we’re selecting the front door only.

Smartzone User Code 2
4. CREATE A CODE AND SPECIFY ACCESS TIMES  

Enter a unique code for your user. This code enables them to disarm your security system and open your door’s smart lock. Because the code is unique (you can’t duplicate your user codes), it also enables Smartzone to identify who accesses your home, and send you an alert when they enter or leave.

Now, specify your user’s access time. You can choose ‘At All Times’, or you can specify certain time windows only. For our dog walker, we’re specifying weekday access between 11am and 2pm.

Smartzone User Code 3
Click ‘Save’ and your new user is created!

You can now create an optional alert that lets you know when they arrive and leave.

If you no longer need to give the user access, the code is easy to delete. Navigate to the Users screen again and find the user code. Then, click the ‘trash’ icon (circled below) and confirm the deletion.


To change a user’s access details without deleting them altogether, click the ‘edit’ icon, which will take you to an ‘Update User’ screen where you can change their permissions, times and four-digit code.

Now that you’ve created your first user code, you can create one anytime you need to let a trusted guest into your home.